Quality Engineering Innovation Lead | Melbourne

Job Description

The speed of change is throwing traditional business methods into question and disrupting the relevance of entire industries. Capgemini, a global leader in consulting, digital transformation, technology and engineering services, is at the forefront of innovation and well placed to address opportunities for our clients in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organisations to realise their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company with over 270,000 team members in almost 50 countries. With Altran, the Group reported 2020 combined revenues of EUR 15.8 billion. Learn more about us at www.capgemini.com.

Let's talk about the team:

Capgemini Financial Services (FS) is a Global Strategic Business Unit that provides information technology and consultancy services to the Banking, Capital Markets and Insurance industries. Capgemini FS brings you leading insights & deep industry experience to drive the future of Financial Services. Our customers count on us for the very latest in innovative service offerings & next generation global delivery.

We are looking for a Senior Quality Engineering Innovation Director to lead a large Enterprise QE global Transformation team for one of our Top Tier Financial services organizations. This leadership role will drive change that creates value to our customers through Strategy, cutting edge technology innovation, automation and end to end quality outcomes. The leader will be accountable for leading a large global team of Automation, DevOps and SRE Engineers delivering sustainable testing services outcomes across portfolios. This role will report into the Head of Account and the Head of Quality Engineering Service line.

Let's talk about the role and responsibilities:

• Create impact with cutting edge Quality Engineering solutions and mission critical delivery to our enterprise client on a large global Testing portfolio
• Define an Innovation Charter, Design principles and Innovation initiatives for End-to-End Quality Engineering outcomes
• Manage Innovation and Transformation delivery of QE Services across Functional, Non-Functional & Test Environment, Data Management solutions
• Manage CXO relationships for delivering an Enterprise engagement in a highly rigorous, world class Quality Engineering environment
• Manage Partner ecosystem relationships, product evaluations and technical assessments & collaborate with a wide range of client and peer stakeholders & CoEs
• Provide leadership and direction to the drive Continuous Testing, CI/CD , DevOps & Cloud testing initiatives
• Provide End-to-End test leadership & governance for PoVs and large transformation portfolio across Business groups, Domains and Technology areas
• Specialize in Enterprise Quality Engineering assessments, standards and build Transformation Plans 
• Provide insight, thought leadership and innovation to ensure that the QE solution meets the client's business goals
• Thrive in an agile environment and continuously adapt to evolving technology and operations landscape
• Actively contribute to tactical and strategic planning for a diverse range of Testing programs including shift left methodologies
• Drive ownership and deliver to stringent contractual Quality, Service Performance Metrics and Service Level Agreements
• Establish an effective communication plan with senior client and account portfolio stakeholders
• Define and monitor risk and risk mitigation strategies
• Actively coach and mentor a community of Innovation & Transformation Leads and Quality Engineering practitioners

Let's talk about your capability and experience:  

• Over 15 years' of leadership experience in IT globally including experience within local Australia industry
• Core software Development and full stack Engineering skills
• Working with large scale Quality Engineering portfolio delivery for Tier 1 customers
• Extensive knowledge and experience in QE methodologies, practices and application to the full IT lifecycle and with multiple delivery methodologies
• Delivery of large Digital Transformation programs leveraging E2E Continuous Testing and automation frameworks
• Leading, motivating, and engaging large teams across diverse skill sets and cultures
• Demonstrable experience of influencing & conflict resolution
• Excellence in customer service with the ability to develop partnerships with key stakeholders and business units
• Ability to design complex QE solutions, automation roadmaps and transformation initiatives across Functional testing, Test Environment Management, DevOps and Performance Testing
• Ability to drive an Innovation culture within the Engineering teams
• Ability to plan and deliver oral and written communications that are impactful and persuasive to the intended audience
• Ability to multi-task, work under pressure and to tight deadlines
• Committed to ethical practice, equity and diversity
• Excellent interpersonal, presentation, negotiation and liaison skills
• Strong organizational and planning skills
• Entrepreneurial by nature with a strong sense of ownership
• Ability to work in a global, matrix organization with on-shore & off-shore service delivery model and manage large matrix teams

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits.  We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from. Capgemini constantly aims for excellence in its operations and the employee experience it provides. In line with our Purpose, Flexible Working aims to improve the overall people experience by providing an optimal work-life balance, more autonomy and freedom in when, where and how we work.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age.  To support our commitment to diversity and inclusion, we celebrate or recognise special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities.  Our Employee Resource Groups Women@Capgemini, OutFront, Indigenous, Parents and Carers and Sustainability Community of Practice support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution.  We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. As well as focusing on helping our clients transform towards more sustainable business models, Capgemini recently announced its commitment to becoming a netzero busines by 2030.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 9 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business.  Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, visit www.capgemini.com/au-en/careers/ and listen to some of our employee's stories.

#GetTheFutureYouWant - Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures. 

Please note unsolicited resumes from employment agencies or other third parties will not be considered.

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