Quality Engineering Innovation Lead | Melbourne

Job Description

Capgemini is a diverse collective of more than 330,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses. We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology. ​Over the last 18 months, we have tripled our business in Australia and New Zealand, with over 3,300 team members devoted to helping clients get the future they want. Now is the time to join our rapidly growing team who are at the forefront of finding new ways technology can help us reimagine what's possible, collecting unique career experiences with global brands and game-changing tech projects.

Learn more about us at www.capgemini.com.

Let's talk about the team:

Capgemini Financial Services (FS) is a Global Strategic Business Unit that provides information technology and consultancy services to the Banking, Capital Markets and Insurance industries. Capgemini FS brings you leading insights & deep industry experience to drive the future of Financial Services. Our customers count on us for the very latest in innovative service offerings & next generation global delivery.

We are looking for a Senior Quality Engineering Innovation Director to lead a large Enterprise QE global Transformation team for one of our Top Tier Financial services organizations. This leadership role will drive change that creates value to our customers through Strategy, cutting edge technology innovation, automation and end to end quality outcomes. The leader will be accountable for leading a large global team of Automation, DevOps and SRE Engineers delivering sustainable testing services outcomes across portfolios. This role will report into the Head of Account and the Head of Quality Engineering Service line.

Let's talk about the role and responsibilities:

• Create impact with cutting edge Quality Engineering solutions and mission critical delivery to our enterprise client on a large global Testing portfolio
• Define an Innovation Charter, Design principles and Innovation initiatives for End-to-End Quality Engineering outcomes
• Manage Innovation and Transformation delivery of QE Services across Functional, Non-Functional & Test Environment, Data Management solutions
• Manage CXO relationships for delivering an Enterprise engagement in a highly rigorous, world class Quality Engineering environment
• Manage Partner ecosystem relationships, product evaluations and technical assessments & collaborate with a wide range of client and peer stakeholders & CoEs
• Provide leadership and direction to the drive Continuous Testing, CI/CD , DevOps & Cloud testing initiatives
• Provide End-to-End test leadership & governance for PoVs and large transformation portfolio across Business groups, Domains and Technology areas
• Specialize in Enterprise Quality Engineering assessments, standards and build Transformation Plans 
• Provide insight, thought leadership and innovation to ensure that the QE solution meets the client's business goals
• Thrive in an agile environment and continuously adapt to evolving technology and operations landscape
• Actively contribute to tactical and strategic planning for a diverse range of Testing programs including shift left methodologies
• Drive ownership and deliver to stringent contractual Quality, Service Performance Metrics and Service Level Agreements
• Establish an effective communication plan with senior client and account portfolio stakeholders
• Define and monitor risk and risk mitigation strategies
• Actively coach and mentor a community of Innovation & Transformation Leads and Quality Engineering practitioners

Let's talk about your capability and experience:  

• Over 15 years' of leadership experience in IT globally including experience within local Australia industry
• Core software Development and full stack Engineering skills
• Working with large scale Quality Engineering portfolio delivery for Tier 1 customers
• Extensive knowledge and experience in QE methodologies, practices and application to the full IT lifecycle and with multiple delivery methodologies
• Delivery of large Digital Transformation programs leveraging E2E Continuous Testing and automation frameworks
• Leading, motivating, and engaging large teams across diverse skill sets and cultures
• Demonstrable experience of influencing & conflict resolution
• Excellence in customer service with the ability to develop partnerships with key stakeholders and business units
• Ability to design complex QE solutions, automation roadmaps and transformation initiatives across Functional testing, Test Environment Management, DevOps and Performance Testing
• Ability to drive an Innovation culture within the Engineering teams
• Ability to plan and deliver oral and written communications that are impactful and persuasive to the intended audience
• Ability to multi-task, work under pressure and to tight deadlines
• Committed to ethical practice, equity and diversity
• Excellent interpersonal, presentation, negotiation and liaison skills
• Strong organizational and planning skills
• Entrepreneurial by nature with a strong sense of ownership
• Ability to work in a global, matrix organization with on-shore & off-shore service delivery model and manage large matrix teams

Let's talk about what's in it for you!

Technology shapes the way we live our lives: how we work, learn, move, and communicate. Because of this, we believe technology is about more than business transformation - it's also about building a better world. From our approach to ethics to the way we interact with one another, honesty, boldness, trust, freedom, team spirit, modesty and fun guide and inspire all we do and have led to us being recognised as one of the World's Most Ethical Companies by the Ethisphere Institute ten years in a row. Every day, we strive to operate in an exemplary manner and earn the trust of everyone we work with and the communities we serve so that we can all get the future we want. Here's how -

We invite our people to bring their whole selves to work, contributing to our inclusive culture and a safe place for our people to be themselves and truly belong. Through championing our community groups like Women@Capgemini, OUTfront, Reconciliation action, parents and carers and Neurodiversity, we are committed to being active allies for everyone. We are proud to say we were recognised as Employer of the Year for LGBTQ inclusion and received the trans and gender diverse award at the 2021 Australian LGBTQ Inclusion Awards.

We embed learning in our culture and our daily work, and we strive to ensure your learning experience is unique. We provide access to a variety of courses focusing on different skill sets – from leadership and professional development to enhancing soft skills – in multiple formats and through various learning platforms, offering external certifications and opportunities to grow and learn the way you want. We can't be sure of what the future holds, but our learning is designed to prepare you to be agile in a changing world.

We aim to build an environment where our people can thrive, develop, and enjoy a positive work-life balance. We champion remote working – even though you'll want to check out our beautiful offices - and are in the process of making ‘truly flexible' working arrangements the day-to-day reality for our people.

We offer opportunities to use your skills to help society address the impact of the digital and automation revolution, and we're ruthlessly focused on sustainability for our clients and our business – committing to becoming a net zero business by 2030.

Ask us about our comprehensive benefits program, and to hear from our own people, visit: https://www.capgemini.com/au-en/employee-stories/

We work to recruit and retain a talented and diverse workforce. We strongly encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age.

Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory and regulatory requirements.

Please note unsolicited resumes from employment agencies or other third parties will not be considered.

#LI-SH1